We never sell your data onto third parties, and only collect as much as we need to improve your shopping experience, successfully communicate with you or deliver your orders.
WHAT INFORMATION DO WE COLLECT?
When you place an order with us, we will store the personal details you provide to us including name, telephone number, delivery & billing address, email address and the items you have purchased.
All our credit card data is handled directly by PayPal or . Sylvia Piechulla Fashion Design does not store or have access to your credit card details. We store only a payment reference and the last 4 digits of your card in order to be able to process a refund in a timely manner if required.
When you browse our site, we may collect data including the device & browser you are using, your IP address and location data if this is enabled on your device. We may also collect information about how you move around our website, what you look at or search for, and how you shop.
WHAT THE DATA WILL BE USED FOR?
Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical purposes to improve this website and our services to you. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.
You are in control of any marketing messages we send you. You will always be able to opt out, and we will periodically check that you still want to hear from us. These marketing messages are treated separately to other emails we need to send you, such as order confirmations, shipping updates, feedback requests after your order or customer service messages.
If you no longer wish to receive these marketing messages, you can unsubscribe from the footer of any email by simply clicking on the unsubscribe link. Alternatively you can contact our customer services team.
WHAT INFORMATION DO WE SHARE WITH OTHERS?
We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. We will not pass your information on to any other third parties for marketing purposes.
One of the purposes for which we may disclose your address and postcode details is to check against a Fraud Prevention Scheme. We may also disclose specific information upon governmental request, in response to a court order, or when required by UK law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
LINKS TO THIRD-PARTIES SITES
SALE OF ASSETS
In the unlikely event that Sylvia Piechulla Fashion Design or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
YOUR DATA, YOUR RIGHTS
You have a right to request details about the data we have on you, the right to request we correct any inaccurate personal information, the right to no longer receive direct marketing messages and the right to have some or all of your data forgotten or deleted.