Frequently Asked Questions
FAQ's
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How To Get Your Investment Dress?
- Pick the right size - Use Size Chart
- Buy the Dress - Free Shipping- UK
- Size UK 12/14/16/18 are in stock in the majority of the designs
- For some sizes wait approximately three weeks as the dress is made for you
- Dress will arrive at your doorstep
- Enjoy dress for years to come
How Long Does Delivery Take?
For available sizes it will take about 3-7working days depending on your location.
For some sizes please allow approximately 3 weeks after purchase for the garments to reach you as each item is carefully made for you by size.When you order the garment it will be created in London before it is couriered to you.
Once finished our partner couriers deliver Monday to Friday as a standard next day service in the UK.
Outside of the UK we aim to deliver the garment in 3-5 working days.
Please contact us if you need shorter delivery times.Info @sylviapiechulla-ps.com
Do You Ship Internationally?
We are able to ship orders internationally.
Please visit our shipment page for more details.
If your country isn’t listed, please contact us for an update or alternative solution.
Please contact us info@sylviapiechulla-ps.com
See our Shipping & Delivery page for more information
Returns Policy - Acceptance
Please use the size guide and the fitting app to make sure you are ordering the right size.
However, if you are not entirely satisfied with your purchase, or the item is not suitable, you can return it to us within 30 days of the date of dispatch as long as it is in its unworn and in its original, saleable condition with a completed returns note stating the reason for return
Do You Have Payment Options?
Yes: We have several payment options: in full and in instalments. Please check out the payment symbols at the bottom of the page.